The single source of truth. Every rule the request form and the routing engine read from lives here, versioned, with a record of where it has been applied.
Saving creates a new version and clears every channel back to not applied, so drift is visible rather than silent. Nothing here is published anywhere.
Tick a channel once this version is actually live there. Editing the policy clears these, because an edit means what is live no longer matches.
Everywhere this policy has to show up to be real. A policy that is written but not reflected in the confirmation email is not implemented.
Every prior version of this policy, restorable.