Ultimate Sack × ElmwoodCustomer Service Platform
Experiments

Experiments

One primary KPI per test, secondary metrics tracked but not decisive, a guardrail that stops it, and it runs until the result is significant. The winner ships and the next test is proposed.

Not built yet
Scheduled for Phase 6. Two experiments are already specified: coverage pricing, and outcome ordering in the form with refund dollars per revenue dollar as the deciding metric.
v20
Read-only preview · real engine, real Shopify numbers · nothing here can be changed